At fuldis we are fulfilling people so customer service is at the heart of everything we do. Armed with our expertise and connections we will get your orders out rapid, in return bringing you customer satisfaction and kerrching.
Online 24/7 Customer Service We make the fulfilment process effortless for you so that you can focus on the wants and needs to grow your business. Preserve yourself and hire us to for your fulfilment needs. Everyone’s a winner and we’re all ever evolving.
We don’t just pick pack and deliver, we make sure our attention to detail is on point, when it comes to delivering a cohesive world class customer service. Your customers are our customers too. You can trust us to handle their order with great care.
We understand customer service is about emotionally connecting with the customer making their end to end Journey seamless. Managing each situation efficiently and working with you and your customers we can provide rapid responses to stock and fulfilment queries.
We are GDPR complaint and use trusted cloud-based systems and technology connecting you safely and securely between order management systems, marketplaces and shopping carts.
We analyse the current state of play, by digging, probing and understanding all aspects of your business - we call this "The Today" Phase.
We now have an understanding of "The Today" and have understood the needs, having this knowledge we curate a comprehensive strategy - we call this "The Future" Phase.
Having "The Future" Strategy in place we now take this into realisation, using the TCIG plethora of services to implement and deliver all aspects. We call this the "Lets Do It" Phase.
Now having implemented the strategy, we monitor, reflect, analyse and audit the results for the success and learnings, We call this the "Lets Scrutinise Phase.